Privacy Policy

Last Updated: June 21, 2026

At Adi Lakshmi Sarees, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website and purchase products from us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following information when you interact with our website:

• Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Order Details and Purchase History
• Payment Information (processed securely through third-party payment gateways)
• IP Address and Device Information
• Cookies and Website Usage Data

2. How We Use Your Information

Your information may be used for:

• Processing and fulfilling orders
• Shipping and delivery updates
• Customer support and service requests
• Sending order confirmations and transactional notifications
• WhatsApp order status updates
• Fraud prevention and security monitoring
• Improving our website and shopping experience
• Compliance with legal obligations

3. WhatsApp Notifications

When you provide your mobile number during checkout, you may receive transactional WhatsApp messages regarding:

• Order Confirmation
• Order Processing Updates
• Shipping Notifications
• Delivery Updates

These messages are sent solely for order-related communication and customer service purposes.

4. Payment Security

We do not store your credit card details, debit card information, UPI PINs, banking credentials, or payment passwords on our servers.

Payments are processed securely through trusted third-party payment gateways that comply with industry-standard security requirements.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

• Courier and logistics partners
• Payment gateway providers
• Website hosting and technical service providers
• Government or legal authorities when required by law

6. Cookies

Our website uses cookies and similar technologies to:

• Remember customer preferences
• Maintain shopping cart functionality
• Analyze website traffic
• Improve website performance

You can disable cookies through your browser settings; however, some features of the website may not function properly.

7. Data Retention

We retain customer information only for as long as necessary to:

• Complete orders and deliveries
• Provide customer support
• Meet tax, accounting, and legal obligations
• Improve our services

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, disclosure, or alteration.

While we strive to protect your data, no online transmission or storage method can be guaranteed as completely secure.

9. Third-Party Services

Our website may use third-party services including:

• Payment Gateways
• Shipping Providers
• Google Analytics
• Meta Platforms
• WhatsApp Business Platform

These services have their own privacy policies governing the use of your information.

10. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information where legally permitted
• Opt out of marketing communications

11. Children's Privacy

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page along with the updated effective date.

13. Contact Information